Ray Gallon

Another Paradigm Shift for Mobiles

Another Paradigm Shift for Mobiles

Today, we hardly spend any time at all phoning on our mobile “phones.” Our portable devices have become internet terminals without our hardly noticing it. Soon, they will metamorphose again – and become our personal antennae, sensing devices to feed us very contextually sensitive information based on who, where, what, and how we are at any moment. Ray Gallon prepared this look at the near future for the TC Europe 2016 conference in Porto.

Wicked Problems, Nemetics, and Content

Wicked Problems, Nemetics, and Content

Ray Gallon presented a talk at the SOAP 2015 conference, in Krakow, Poland, applying theories of Nemetics to technical communications. The problem of complex technical information, and threading our way through it, can be perceived as a “wicked” problem – one which is highly dependent on sensitive conditions, and which is nearly impossible to solve. Nemetics provides an effective approach, not for solving, but for managing this complexity.

Education and Technology in Macedonia

Education and Technology in Macedonia

The Transformation Society collaborated with Friends of Education in Macedonia, to help teachers reflect on their own practices (Neus Lorenzo) and think about future technological challenges (Ray Gallon). The 2016 EduConference focused on building an international space for sharing ideas and experiences on effective use of IT in Education, with experts from a wide range of fields.

Higher Education and Globalization

Higher Education and Globalization

The forces influencing higher education in a digitally globalized, plurilingual, and intercultural world present a real and current challenge. This chapter by Neus Lorenzo and Ray Gallon from the book, New Voices in Higher Education Research and Scholarship, proposes some new directions for the evolution of higher education practice, with illustrative case studies. ​

eLearning, mLearning, and User Assistance

eLearning, mLearning, and User Assistance

In the slides from this presentation at TC World 2014, Ray Gallon explores the relationship between remote and mobile learning to traditional user assistance for software. Professional training has already moved, in great measure, from instructor-led classroom sessions to webinars. In a “mobile first” environment – always connected everywhere – mLearning is taking over. User Assistance is a specialised kind of learning. Should we be moving it out of the application and onto mobile devices? Everything will go mobile.​

Crossing Boudaries: Implications for the Content Industries

Crossing Boudaries: Implications for the Content Industries

This white paper by The Transformation Society was prepared for Adobe. It explores how content professionals are facing the breakdown of traditional boundaries that affect their subject matter as well as their professional functions. Among the issues that are influencing this evolution are: the disappearance of physical space, asynchrony of time, and the phenomenon of users as producers, including how consumers raise corporate consciousness.

Changing Paradigms in Technology and Communication

Changing Paradigms in Technology and Communication

In this white paper for Adobe, Ray Gallon and Neus Lorenzo explore how the evolution of communications technology has modified behaviour, culture, and value systems. Research going forward needs to focus on how the changing communicative context is affecting individuals, through their interconnection with electronic objects, and what transcendent values will define the collective vision of reality.