The forces inﬂuencing higher education in a digitally globalized, plurilingual, and intercultural world present a real and current challenge. This chapter by Neus Lorenzo and Ray Gallon from the book, New Voices in Higher Education Research and Scholarship, proposes some new directions for the evolution of higher education practice, with illustrative case studies.
In this training session Neus Lorenzo explains the nemetics system. Nemetics provides a mechanism for analysing complex communications and transmedia interactions. It uses units made up of conversational routines that can be quantified, visualised, and mapped in different shapes, according needs and the type of information treated. These visualisations are powerful tools for dealing with complexity.